Freelancers log their working hours using the Ithire Time Tracker, a desktop application that takes screenshots and helps to track the time spent on projects. The tracker allows freelancers to add time records manually if for some reason they were not able to log time using the tracker personally. However, depending on clients and their preferences they can enable or disable the feature for any project they want.
Freelancers can also send a “Manual Time Request” specifying the reasons for applying. Whenever the client accepts the request, freelancers can add a one-time manual time entry.
If there is a need to enable Manual Time Request for an existing contract, the client needs to contact the Customer Support team.