I am a DevOps/Python, JavaSE Developer/ Customer Service Representative. Managed, developed, and designed a dashboard control panel for customers and Administrators using Django, OracleDB, PostgreSQL, and VMWare API calls. Maintained Oracle, and Postgres DB's. Wrote multiple programs in Python to monitor virtual machine usage data using VMWare API calls. Wrote a program to monitor Virtual Machine performance data using VMWare API's. Wrote a program to use REST API calls to interface with Veeam backup server, and parse output reports of an excel file in python to monitor customer backup usages. Re-made the same app using Kivy framework. Created website using CherryPy framework. Programmed Android application "Emotion Journal" using Kivy framework. Developed web-based LAMD stack applications using Python and Django for large dataset analysis Created and optimized work flow automation tools to facilitate data interpretation and presentation via statistical modeling techniques. Developed new procedures for requirements gathering, needs analysis, testing, scripting and documentation to strengthen quality and functionality of business-critical applications. Developed large-scale, portable, thread-safe and ultra-high performance foundation and application infrastructure libraries. Trained and mentored junior programmers in programming methodologies and best practices. As a Customer Service Representative resolved an average of 380 inquiries in any given week and consistently met performance benchmarks in all areas. Became the lead “go-to” person for new reps and particularly challenging calls as one of the company’s mentors and trainers of both new and established employees. Helped company attain the highest customer service ratings—earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness. Commended for initiative, persuasiveness, intense customer focus and dependability in performance evaluations.
- JavaScript
- Foundation
- UI / UX
- Node js
- Wordpress
- MySql
- Shopify
- Woocommerce
- Laravel
- Ruby
- +4 More
- Hourly Rate$38 / Hr
- Total Earned$21600
- Experience9 Years